Replying to reviews

Gary, owner of a three-person plumbing and heating firm (sample business). How customers rate the firm, the reviews waiting for a reply, and a reply that shows on the profile.

Sample dataCalder Plumbing & HeatingC

Reviews

4.8 out of 5 from 52 reviews

2 waiting for a reply0 hidden from profile

How customers rate you

52 reviews in all

5 ★41

4 ★8

3 ★2

2 ★1

1 ★0

Reviews52

Waiting for your reply 2

Mr Patel★★★★★

On time, tidy, and fixed first go. Will use again.

VerifiedReply

Jade★★★★★

Job was fine but the arrival time changed twice.

VerifiedReply

Replied 1

TomReplied

Good work. A bit later than booked.

Reply to Mr Patel

On time, tidy, and fixed first go. Will use again.

Your reply

Thank you! Glad the radiator is sorted. See you next time.

Shown under the review on your profile.

Send replyShare to social

Reviews · sample data← → to move · Esc for the whole screen

17:30Step 1 of 3

How customers rate you

The average and how many reviews gave each number of stars.

All tours

Replying to reviews

Replying to reviews: guided tour, 3 steps

How customers rate you