Twelve-table restaurant · sample business
Restaurants: the whole day
Marco, head chef at The Olive Table, a 12-table restaurant (sample business).
- 09:00 to 23:00
- 6 tours
- 24 steps
- Head chef, Front of house, Owner on the floor, Owner
The day, hour by hour
At 09:00
Head chefStart of the dayLunch is in three hours: is anything about to run out?
Before prep: what the kitchen needs. Kitchen stock puts what is almost out and what is running low at the top, against the level the kitchen keeps.
Take the tour · 5 stepsAt 10:30
Front of houseWho is coming, which tables are held, and who still has to confirm?
Today's bookings, before the doors open. Bookings sorts the day by what each one needs: confirm it, seat the guests when they arrive, mark it finished.
Take the tour · 4 stepsAt 11:30
Head chefThe supplier is short on sea bass, and lunch starts in thirty minutes.
The fish did not come: off the menu for today. One tap takes a dish off for today, the menu counts it, and the till stops offering it.
Take the tour · 3 stepsAt 12:05
Front of houseTwelve tables at once: orders from phones, a busy kitchen and bills split every way.
Lunch service in a restaurant. Tables, orders from the table, the kitchen screen and a split bill with a tip, in one lunch.
Take the tour · 4 stepsAt 19:30
Owner on the floorA full room: which food is up, and who has waited too long?
Saturday night: nothing left on the pass. Orders puts food that is ready first, then what is still cooking, oldest first, with how long each has waited.
Take the tour · 4 stepsAt 23:00
OwnerThe last table has gone: was it a good day, and what sold?
After service: how the day went. Reports for today: takings, the average order, the busy hours, the best sellers and cash against card.
Take the tour · 4 steps